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Volunteers are the life blood of mentoring organizations and life savers to young people everywhere. NYAVA helps us pass along volunteer recruitment and management best practices to hundreds of youth mentoring programs throughout New York City. 
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The Professional Development Committee coordinates professional development workshops throughout the year. Our topics are based on trends in the industry, and more importantly, input taken from participant evaluations: we do listen to you! Members may use up to two membership vouchers per year to bring a non-member colleague free of charge to qualifying workshops.


June 25, 2015
Shaping the Future of Your Organization
Time: 9am-5pm
Location: New York Cares, 65 Braodway, New York, NY
Better Impact & AL!VE Hybrid Conference, hosted by NYAVA

This is a hybrid virtual conference organized by Better Impact and AL!VE and hosted in New York City by NYAVA. The conference includes four sessions, which are described below. Each will be presented virtually and discussion will be facilitation online and in person.

Creating a Strategic Vision for Volunteer Engagement

An effective volunteer program supports an organization’s strategic plan.  In this session, participants learn the five steps of the strategic planning process and how they can build a strategic volunteer program even when the organization doesn’t have a strategic plan.  Such a program enables an organization to engage volunteers in mission-critical activities that the organization cannot afford to pursue with paid staff alone.  By adopting this strategic focus, organizations can escape their financial constraints and have a greater impact than ever before.

Presented by Rick Lynch. Rick is a Management Consultant who specializes in issues facing not-for-profit organizations. As a trainer, author, and coach, he helps managers create productive workplaces for both paid and unpaid staff. Speaker at approximately 100 workshops, conventions and conferences annually throughout the world. Author of a variety of books on leadership and volunteer management.

Understanding and Engaging 21st Century Volunteers

Volunteering today is not the same as it was twenty years ago. This session will look at some of the key ways in which society is changing and how these changes affect volunteerism. However, just exploring these changes isn’t enough. We will also discuss what leaders of volunteers can do to update their practices to accommodate these changes, further enhancing their engagement and retention of 21st century volunteers.

Presented by Rob Jackson. Rob is a Trainer and Consultant with Rob Jackson Consulting. UK Operations Manager for Better Impact. Former Director of Development and Innovation at Volunteering England. Management experience across organizations such as University of Surrey, Bardardo’s Children’s Charity and the Royal National Institute of the Blind. Member of the editorial team for e-volunteerism.

Positioning the Profession

The way that people volunteer continues to change – after all, so many different people are doing it in ways we could not have imagined just a few years ago! But what does this mean for the role of the Volunteer Program Manager, and for the profession of volunteer management more broadly? Join Andy in this interactive workshop as he explores where we have come from, where we are heading and most importantly, how you can start to think differently about the critical role that you play in your organization.

Presented by Andy Fryar. Andy is Founder and Director of OzVPM (Australasian Volunteer Program Management). Australian Operations Manager for Better Impact. Former President of Volunteering Australia. Co-author of Volunteer Program Management: An Essential Guide (3rd edition), Founding member of the editorial team for e-volunteerism, Chair of the Committee for International Volunteer Manager’s Day.

What Can We Learn About (Volunteer) Leadership from Zappos!

 Zappos has tens of thousands of people apply for hundreds of job opportunities. If this is your “problem” we’ll look at to turn this problem into leading edge volunteer engagement. If you are struggling to find enough volunteers, this workshop will help you discover what you need to attract people like Zappos does. By the way, it’s obviously not with money as they only pay the average wage at entry level jobs and below industry average at higher level jobs.

Presented by Tony Goodrow. Tony is President of Better Impact Inc., creators of Volunteer Impact (volunteer management software), Founder of the Better Impact Member Community, an educational forum for leaders of volunteers, Presented volunteer management workshops at conferences on five continents, Pioneered Relative Impact model of measuring volunteer ROI, Founding Chair (volunteer) of the Carpenter Hospice.

Past Workshops
Materials from many of our past workshops are available on our Members Only site. Not yet a member? Sign up now